Support
Context Help
If you get lost inside our Control Panel, the first step you should take is to push the Help button, which is visible on each page. A popup will open. It offers elaborate info about all the operations that you can carry out on the page in question. Each context menu opens on the very same page so that you can quickly get back to your work.
Video Tutorials
We have a huge collection of tutorial videos clarifying how to work with our hosting Control Panel. They're meant for those of you who would like to see how things are getting done rather than just reading articles. Thus, anyone can swiftly get to know our Control Panel by simply watching our step-by-step tutorial videos.
F.A.Q.
If you can't discover the solution you need, have a glimpse at our comprehensive Frequently Asked Questions section, which contains questions asked by actual persons and provides practical solutions. We regulary update our Frequently Asked Questions section with new articles in order to encompass all the new additions and innovations related to our hosting platform.
Ticketing System
If you still can't discover the solution you need in the Frequently Asked Questions database either, you can touch base with our fantastic team of support engineers available 24/7/365 and ready to assist you with any query. Each support ticket you send will be replied to within sixty minutes (the average support ticket response time is just 20 minutes), so you will never have to wait a long time to receive an answer to your question.